Privacy Policy

Privacy Policy

Orders

We require customers to provide personal contact details such as contact number, shipping address, pickup and payment account. So that we can contact you in time to deal with any problems we encounter when processing the order.

Emails & Catalogs

We promise you that we will never share your private information such as name, phone number, address and other relevant information with third parties.

Choice/Opt-Out

If you no longer wish to receive emails from us, you may opt out of receiving these communications by clicking on the unsubscribe link in the emails.

Colors

With the default options, all colors will match "as close as possible" to your original artwork. Because most of our products are made by hand/colored by hand, and from time to time there will be differences in dye and color batches.

If you're color-conscious, it's recommended that you pay an additional $15 to specify the Pantone® Matching System Recipe Guide for precise color matching.

However, due to differences in resolution or calibration of each monitor, the colors on the screen may differ from those in the Pantone guidelines. We match colors according to the Pantone number on the printed guide.

Cookies

It is used to record the shopping process and is never associated with personally identifiable information. A cookie is a record generated when a user browses a website and is stored in the hard drive, which has nothing to do with the user's private information.

The user can choose to refuse cookies, in which case he can still browse the website but cannot access certain pages of our website. A further advantage of cookies is that they allow us to track users' interests for the most popular parts of our website.

Security

We will use all means to protect users' personal information. When customers submit contact numbers and bank information, they will be encrypted and will never be disclosed to third parties.

Correction/Updating Personal Information

If you want to correct, update or delete your personally identifiable information on the website, you can send an email to info@gs-jj.com. After the system receives your request, our customer service will speed up the processing of your request, which will take about 1-2 working days.

Notification of Changes

Any changes to registration information on our website will be included in future versions of this Privacy Statement. If you still have questions about these, you can write the subject in the email and send it to us, and we will answer you as soon as possible.